
Frequently asked questions
- 01
To get an accurate estimate please submit our moving quote form that you can find here www.sevenmoving.com
Rates and availability will depend on date itself so please mentioned in the note how flexible is it so we can give you best rates. After we receive your form we will get back to you in few minutes via email with our best options.
- 02
Your price will be based on Hourly Rate(prorated by 15 min). The total cost would be labor time(the amount of time from arriving till the job is done) + travel time, which is fixed and not affected by any traffic.
Please, note that two hours is a minimum for the job plus the travel time.
- 03
Travel time is a charge to commute from our base to your origin location and get back from your final location.
Please note, that 20 minutes is the minimum amount of travel time calculated for "one-way" trip.
Also, Travel Time is fixed. In case if our truck is being delayed by traffic, the additional time incurred will not be added to the bill.
Any travel time between the origin and the destination is considered to be part of the "labor time".
- 04
If you would like to change the date or cancel your move, please contact our Operations Manager via email or phone at 617-401-1777.
- 05
We accept Cash, Credit Card or Zelle only. Unfortunately we don’t accept personal or bank checks at this time.
You can pay after the move is completed.
Payment with Credit/Debit cards are subject to a 3% processing fee.
Zelle payment is not a subject to any fees or discounts.
If you pay with cash you will receive a 5% discount on cash amount.
Also, you can split the bill between different payment methods. You can pay as much as you wish in cash and get 5% discount on cash amount, and cover the difference with the credit/debit card or Zelle.
- 06
Usually, we don't need a deposit to schedule your move.
However, we charge a $90 non-refundable deposit during Summer months.
- 07
The cheapest rate is available during weekdays from Monday till Thursday in the afternoon or evening arriving window.
- 08
The smallest crew is 2 movers. This is the most common option for small move, studio or single-person 1-bedroom apartment.
3 movers crew is mostly used for 2-bedroom and 3-bedroom apartment move
For any big house moves, we recommend 4 movers crew
- 09
The earliest date for which we provide reservations and estimates is 2 months ahead.
We recommend getting in touch with us 2-4 weeks before your upcoming move, depending on your move complexity and size.
- 10
Tips are appreciated, but not mandatory. They are not included in the bill.
- 11
If you are looking for professional help to load your POD, truck or mobile storage we are here to help.
Please, note that two hours is a minimum for the job plus the travel time.

